Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to either their commercial or independent professional activity:
A. Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons.
For contracts for the delivery of goods, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.
For contracts for the delivery of data that is not on a physical data carrier and is produced and provided in digital form (digital content), the cancellation period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (Daniela Ulrich, Raichbergstraße 7, 72119 Ammerbuch, Germany, Tel.: +49 15253882813, Email: dani@tinkerwells.de) by means of a clear statement (e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.
To meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs arising from you choosing a method of delivery other than that offered by us, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees for this repayment.
For contracts for the delivery of goods, we may refuse reimbursement until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address is outside the European Union at the time the contract is concluded.
The right of withdrawal expires prematurely for contracts for the provision of digital content if we have begun to fulfill the contract after you have expressly agreed that we will begin to fulfill the contract before the end of the withdrawal period and you have confirmed to us your knowledge that you through your consent, you lose your right of cancellation at the start of the fulfillment of the contract, and we have provided you with a confirmation of the contract in which the content of the contract is reflected, including the aforementioned conditions for the early expiry of the right of cancellation, on a durable data medium.
General information on returning goods
1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
2) Please do not send the goods back to us carriage paid.
3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Cancellation form
If you want to cancel the contract, please fill out this form and send it back.
On
Daniela Ulrich
Raichbergstrasse 7
72119 Ammerbuch
Germany
Email: dani@tinkerwells.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of the consumer(s)
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Address of the consumer(s)
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Signature of the consumer(s) (only for paper notification)
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Date
(*) Delete as appropriate
